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How mulia66 Handles Your Personal Information

This Privacy Policy sets out exactly what data mulia66 collects when you open an account, make a deposit via Touch 'n Go eWallet, Boost or GrabPay, and use our lobby.

Account data collected at registrationPayment details protected in transitCookie usage disclosed clearlyYour right to access or remove dataContact path for all privacy requests
mulia66 How mulia66 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption across all pages and during every transaction, so data sent between your device and our servers is protected in transit. Cookies are used to keep your session active, remember your preferred language, and measure which parts of the lobby you visit most. You can manage cookie preferences through your browser settings at any time. We do not share identifiable payment data — including your Touch 'n Go eWallet or Boost transaction references — with external marketing services.

Encryption in Transit

Every page on mulia66, including the deposit screen and account login, is served over SSL. Your payment data travels encrypted from your device to our servers.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can clear or block cookies via your browser without losing your account.

Data Retention

We retain account and transaction records for the period required by applicable Malaysian financial regulations. After that period, inactive account data is scheduled for deletion.

Third-Party Access

Payment processors handling GrabPay and DuitNow transfers receive only what is needed to complete the transaction. We do not pass your data to advertisers or data brokers.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Any question about how your data is used, a request to access what we hold, or a deletion request can be sent directly to our support team. We aim to respond to all privacy-related queries within a reasonable timeframe. Players in Kuching and across Malaysia use the same contact channels — there is no separate regional queue.

Live Chat Open the chat window inside your account dashboard. Our support team handles data access and deletion requests through this channel during operating hours.
Email Support Send your privacy request to our support email address. Include your registered account name so we can locate your record without delay.
Account Settings Some data preferences — such as marketing communications — can be adjusted directly inside your account settings without needing to contact support.

Your Privacy Questions, Addressed Directly

These are the questions we receive most often about data, cookies and account rights. If your question is not covered here, reach our live chat team and we will respond with a direct answer specific to your account.

We store your name, email, contact number and the payment method you used — such as Touch 'n Go eWallet or Boost. Account verification documents are also held securely.

Yes. Send a data access request through live chat or email with your registered account name. We will compile and share your stored data within a reasonable response window.

Contact support via live chat or email and submit a deletion request. We process these in line with our retention obligations under Malaysian regulations before removing your record.

Only the payment processor completing your transaction receives the necessary details. We do not sell or share your transaction data with third-party marketing or analytics companies.

Cookies keep your session active and help us see which parts of the lobby are visited most. You can block or clear them in your browser settings without losing your account access.

We retain records for as long as Malaysian financial regulations require. Once that period passes, inactive account data is removed on a scheduled basis — no manual request needed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.